Comfort You Can Count On

TruComfort Heating and Cooling

Proudly serving Southington, Cheshire, Plainville, Bristol, Avon, Farmington, West Hartford, and beyond, TruComfort Heating and Cooling delivers expert heating and cooling solutions with reliability and care. Whether you need installation, repairs, or maintenance, our team ensures your home stays comfortable year-round. Trust us for quality service, honest pricing, and exceptional workmanship in your community!

Eric, owner of Tru Comfort Heating and Cooling, standing next to his company van. He serves Southington, Cheshire, Plainville, and Wolcott, Connecticut.
About Us

About TruComfort Heating and Cooling

At TruComfort Heating and Cooling, we’re more than just a heating and cooling company—we’re a local, family-owned business committed to keeping our community comfortable. With over 20 years of experience in the HVAC industry, we take pride in delivering personalized service, honest advice, and quality workmanship to every customer.

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As a family-run business, we understand the importance of maintaining a comfortable home throughout the year. Whether you need routine maintenance, emergency repairs, or a system upgrade, our certified technicians treat every home as if it were their own—with care, respect, and attention to detail.

Our dedication to customer satisfaction and community values sets us apart. When you choose TruComfort Heating and Cooling, you’re not just a client—you’re part of the family. Let us be your trusted partner for all your heating, cooling, and water heater needs, helping you stay comfortable in every season.

Our Services

We provide expert installation, repair, and maintenance for all major heating and cooling systems, ensuring top performance and longevity.

Heating Services

Stay warm with our high-efficiency furnaces, heat pumps, and boilers. From installation to seasonal tune-ups and emergency repairs, we keep your system running smoothly.

Air Conditioning Services

Beat the heat with our reliable AC solutions. We offer professional installations, fast repairs, and energy-efficient upgrades to maximize cooling comfort.

Indoor Air Quality Services

Breathe cleaner air with our purification systems, humidity control, and ventilation improvements. Our solutions enhance indoor air quality for a healthier home.

Ductless Systems

Enjoy flexible comfort with high-efficiency ductless systems. Perfect for any space, these energy-saving solutions provide customizable temperature control.

Water Heaters

Ensure a steady hot water supply with our expert water heater services. We install and replace gas, electric, tankless, and hybrid systems with same-day availability

Boiler Repair


What Boiler Repair Covers

Boiler repair is non-negotiable for any homeowner who values safety, cost control, and uninterrupted comfort. A properly maintained boiler rarely fails, but when it does, the cause is always rooted in predictable patterns: age, sediment buildup, corrosion, and neglect. Ignoring maintenance or letting minor issues fester transforms small fixes into catastrophic breakdowns. More than half of all boiler failures stem directly from skipped service appointments and deferred repairs, a fact that is well documented in both national energy studies and local contractor audits.

Why Boilers Fail

Age degrades seals and heat exchangers, while corrosion eats away at the internal surfaces. Sediment from hard water gathers on heat exchangers, reducing efficiency and forcing components to work harder. Poor maintenance removes any hope of catching small leaks or pressure drops before they spiral out of control. Even the most advanced models become unreliable without regular inspections.

Homeowner Risks And Benefits

A failing boiler doesn’t just risk heat loss, it endangers your property and your health. Carbon monoxide leaks, gas leaks, or water spills can cause lasting damage and life-threatening emergencies. On the upside, immediate Boiler Service prevents these hazards, restores safe operation, and protects warranties. Prompt repair not only restores comfort but slashes costs–statistics show that the average homeowner saves at least 20% on annual repair bills with proactive service versus emergency calls.

When To Call A Technician

Any indicator of trouble–no heat, strange noises, visible leaks, or persistent low pressure–means it’s time to call for help. If you notice carbon monoxide alarms, the smell of gas, or see water under the unit, don’t hesitate. Attempting DIY fixes on safety devices or the gas supply is reckless. Local experts like TruComfort offer 24/7 response throughout Southington, Cheshire, and Bristol, with technicians who diagnose on the spot and provide solutions tailored to your system.


Boiler Repair Fundamentals

A boiler isn’t a mysterious box. It’s an engineered system made up of well-understood components and failure patterns. Most residential setups in Connecticut use one of three types: combi, system, or conventional boilers. Understanding the differences sets expectations around repairs, lifespan, and maintenance needs.

Common Boiler Types

Combi boilers deliver instant hot water and heat from a single compact unit, making them cost-effective for smaller homes but more complex to repair due to integrated parts. System boilers use a separate hot water cylinder, providing the best mix of comfort and reliability for larger homes, though component failures like pumps are more common. Conventional boilers, typically found in older properties, rely on tanks and many interconnected parts, driving up maintenance complexity but offering robust longevity if maintained well.

Boiler Type How It Works Common Repairs Typical Lifespan
Combi Boiler Heats water on demand via heat exchanger Diverter valve, scale, ignition issues 10-15 years
System Boiler Stores water in cylinder, pressurizes system Pump failure, pressure/cylinder faults 12-20 years
Conventional Boiler Uses tank, heats and distributes separately Expansion vessel, corrosion, valves 15-25 years

*Reference: Boiler Installation*

Typical Failure Modes

Leaks, lost pressure, and ignition failures are common. ‘Kettling’–that rumbling or banging noise–is a warning of scale or debris on heat exchangers, and signals the need for immediate cleaning. Heat exchanger corrosion, leaking pumps, or failed expansion vessels are all frequent culprits. No responsible homeowner ignores these warning signs, knowing that delay means bigger, far more expensive repairs.

Basic Safety Checks

Smart homeowners check the pressure gauge (should be 1-1.5 bar), verify that no water pools beneath the unit, and ensure the pilot light or display is steady–not flashing or off. Any smell of gas or repeated system resets means safety overrides curiosity. Open windows, isolate the system, and call for emergency service before trouble escalates.


System Failure Deep Dive

Technicians don’t guess–they test. True boiler diagnostics combine pressure checks, combustion analysis, leak tracing, and infrared inspections. These methods pinpoint failures in real time. Combustion efficiency testing identifies wasted energy. Leak tracing quickly reveals hidden corrosion in heat exchangers that drive recurring breakdowns. Infrared imaging exposes failing seals or abnormal temperature zones. Only by following this scientific approach do pros prevent recurring failures and wasted spending.

Diagnostics And Tests

Professional repairs require examining pressure vessels, checking all connections, and analyzing combustion output. Missing a leak or ignoring deteriorating gaskets means you’ll see the same problem next winter. Homeowners who skip diagnostics end up paying double in repeat calls. Technicians always document findings and provide photos or readings. That’s standard on every call from reputable firms like TruComfort.

Cost Drivers Explained

Labor is never the sole cost driver. Replacement parts, system complexity, and emergency call-outs each add to the final bill. Accessibility matters–the harder it is to reach your boiler, the higher the labor time and rates. For Connecticut homes, average repair costs show a bracket: minor thermostat or pressure valve fixes at $150-$400, ignition or pump replacements at $500-$900, and major leaks or heat exchanger work frequently crossing $2,000. Emergency repairs after hours or in freezing weather command up to 100% premiums. Maintenance plan holders cut these fees with priority service and discounts–another reason to secure ongoing coverage with local providers.

Repair Versus Installation

Many homeowners pour money into endless repairs without considering that replacement, or proper Boiler Installation, provides relief from chronic failures and efficiency loss. The facts are plain: if a boiler is over 15 years old, parts are discontinued, or efficiency keeps dropping, installation is almost always the smart money. New high-efficiency units come with modern controls and long warranties, making every repair dollar spent on outdated units a sunk cost.

Decision Factor Repair: Patch/Part Installation: New Unit When to Choose
System Age Midlife (<10 yrs); part fix >15 years; full warranty Repair if under 10 years old
Repair Frequency Occasional, single issue Frequent failures Replace after multiple annual repairs
Efficiency, Energy Bills Minor loss, restored quickly Modern models save long-term Replace if annual bills keep rising

*Reference: Heating Repair*


Homeowner Practical Guidance

Every home faces sudden boiler surprises; not every surprise is an emergency. Informed owners distinguish between a resettable nuisance and a true hazard. The line is clear: if the repair involves gas, high pressure, or leaking water, the cost of a technician is negligible compared to risk.

DIY Safety Checks

Start with a thermostat check–verify settings, battery, and display. Check pressure gauge and top up only if your manual allows. For a pilot light outage, follow the manufacturer’s instructions precisely. Never force a restart more than once. If you spot any water or detect a gas smell, stop. It’s time for an expert.

A vertical process flow diagram illustrating steps for a homeowner to troubleshoot a boiler, including checking for hazards, basic diagnostics, deciding when to call a professional, and emergency procedures.




A homeowner’s guide to diagnosing common boiler issues and when to call for professional help.

When To Hire Professionals

Attempting your own repairs on ignition systems, pressure valves, or electrical boards is dangerous and voids most warranties. Symptoms like no heat, persistent low pressure, leaks, or constant cycling all demand a professional visit, especially if they affect system safety. With Boiler Service, TruComfort prioritizes emergencies and ensures prompt, certified intervention–day or night.

Estimating Repair Costs

No one likes surprises on the invoice. Standard repairs range from free (simple thermostat resets) to $150-$400 (minor valve issues), $500-$900 (pump, ignition, or sensor), and $2,000+ for major leaks. Emergency services and off-hours calls push these brackets higher, but Comfort Care Maintenance Plan members get preferred pricing. Always confirm whether labor, parts, and after-hours surcharges are included in your estimate.

Square data visualization showing a three-bar chart with cost brackets for common boiler repairs: Low, Typical, and High, annotated with cost ranges and drivers.




Boiler repair and replacement cost breakdown visualization.

Task Homeowner Action Professional Action Typical Cost Range
Thermostat Reset Settings, battery Recalibrate or replace device Free – $150
Pressure Issues Top up, check manual Replace valves or expansion vessel $100 – $800
Ignition/Pilot Failure One safe restart per manual Replace ignition system, gas safety $200 – $900
Leaking Boiler Shut down, contain water Replace seals/heat exchanger $150 – $2,500+

Efficiency And Upgrade Options

Some believe repairing is always cheaper, but efficiency math exposes the fallacy. Old boilers waste energy at a rate that dwarfs the repair bills. Modern units cut heating costs by up to 30% and eliminate the domino effect of part failures. Control upgrades, retrofitted components, or full Boiler Installation all offer targeted solutions.

When To Replace

If bills climb even after routine repairs, or the boiler is 15+ years old with multiple annual failures, replacement hands down wins on total cost and reliability. Parts scarcity and efficiency loss make continued repair unsustainable. Waiting for total failure risks much higher damage and extended downtime, especially during critical cold snaps.

Modern System Benefits

Condensing boilers with modulating burners and smart zoning controls are the new standard. These systems not only boost efficiency but cut emissions and project operating cost reductions that far outpace upfront investment. Financing options and rebates, like those offered by TruComfort, enable responsible homeowners to modernize without financial strain.

Maintenance To Extend Life

Prioritizing water treatment, annual combustion tuning, and replacing worn gaskets or valves on a schedule extends boiler life and delays replacement. The industry’s top performers never wait for a failure–they work from a maintenance checklist with professional oversight.

Option Performance Gain Typical Cost Best Use Case
Control Upgrade Improves comfort, scheduling $200 – $800 Owners wanting smarter heating control
Retrofit Parts Restores reliability $300 – $2,000 Older but robust systems, isolated failures
Full Condensing Rep. 30%+ efficiency, reduced bills $3,000 – $8,000+ Old systems, recurring failures, rising bills

*Reference: Boiler Installation*


Choosing The Right Action

When To Act

Homeowners who act at the first leak, pressure drop, or ignition error preserve system value, avoid safety risks, and save on repairs. Ignoring repeated failures or climbing bills is a losing strategy. Every delay compounds cost and risk.

Next Steps For Homeowners

For any sign of trouble–or if you simply want absolute certainty–book a diagnostic with TruComfort. Get a fast, transparent evaluation and a repair or upgrade proposal calibrated to your needs, including options for maintenance plans and new installation. Don’t gamble with your comfort or safety: Schedule A Diagnostic and secure your peace of mind for years to come.


Resources

Boiler Installation Boiler Service

we’re a local, family-owned business committed to keeping our community comfortable. With over 20 years of experience in the HVAC industry

Our Mission

Our mission is to provide reliable, energy-efficient heating and cooling solutions that ensure the comfort and safety of our customers. We are committed to delivering exceptional service with integrity, innovation, and a focus on quality workmanship. Our goal is to build long-lasting relationships with our customers by exceeding their expectations and enhancing the comfort of their homes all while maintaining a commitment to sustainability and community responsibility.

Our Value

We are dedicated to delivering exceptional service through honesty, integrity, and professionalism. Our values center on quality craftsmanship, customer satisfaction, and continuous improvement. We prioritize safety, reliability, and respect in every interaction, ensuring that every customer feels valued and every job is completed to the highest standards. We embrace innovation and sustainability, striving to provide energy-efficient solutions that enhance comfort and reduce environmental impact. Our team is committed to fostering trust and building lasting relationships with our customers and community.

Comfort Care Maintenance Plans

Protect your HVAC investment and enjoy peace of mind with our Comfort Care Maintenance Plans. We offer a plan for every budget and situation, designed to keep your system running at peak performance year-round. Regular maintenance not only extends the life of your equipment but also improves energy efficiency and prevents unexpected breakdowns.

Elite Plan

Full system cleaning added benefits, including priority service and discounts on repairs.

Essential Plan

Ideal for basic, routine check to keep your system running smoothly.

Elite Winter Plan

Tailored maintenance focused on your heating system to ensure warmth and reliability through the colder months.

Elite Summer Plan

Specialized maintenance for your cooling system to keep you cool and comfortable during the hottest months.

No matter your budget or needs, we have a Comfort Care Maintenance Plan to fit your situation, giving you confidence that your home comfort system is in expert hands.

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